34 Jobs for Customer Support found
【アウトバウンド業務担当者】コールセンター(日本語のみ, 新設コールセンターの立ち上げメンバー)รหัส:70765
30,000 THB ~ 70,000 THBBTS (Sukhumvit Line), Bangnaรายละเอียด
会社概要:「生活回り」例えば水回りのトラブル、鍵開け、ガラス修理、害虫駆除、雨漏り修理といった生活で発生するお困り事をサポートするための窓口となるコールセンターとなります。同社で働く魅力:●言語不問!日本語のみで海外勤務可能●毎月会社の売り上げに合わせた手当の支給あり業務内容:コールセンターにおけるアウトバウンド業務をご担当いただきます。新規・既存問わず、コールリストにいるお客様へ発信し、無料点検等のアポどりを行っていただきます。アポイントを獲得後は担当部署への引き継ぎを行います。採用背景:コールセンターの新設に伴う立ち上げメンバーの募集入社時期:2024年12月を予定(調整可)
สวัสดิการ
・ビザ、労働許可証支給
・タイ社会保険
・交通費支給(全額 / 公共交通機関利用の場合)
・昇給(年2回査定を予定)
・残業代あり
・有給休暇
・手当(売上により毎月支給)
・その他休暇(法定通り)
給与例:
基本給30,000THB + 手当(40,000THB程度を想定)=70,000THB【オペレーター】コールセンター(日本語のみ, 新設コールセンターの立ち上げメンバー)รหัส:70764
40,000 THB ~ 60,000 THBBTS (Sukhumvit Line), Bangnaรายละเอียด
会社概要:「生活回り」例えば水回りのトラブル、鍵開け、ガラス修理、害虫駆除、雨漏り修理といった生活で発生するお困り事をサポートするための窓口となるコールセンターとなります。同社で働く魅力:●言語不問!日本語のみで海外勤務可能●毎月会社の売り上げに合わせた手当の支給あり業務内容:・生活で起こりえるトラブル全般の音声問い合わせ対応・問い合わせ、ご依頼内容のデータ作成及び報告採用背景:コールセンターの新設に伴う立ち上げメンバーの募集入社時期:2024年12月を予定(調整可)
สวัสดิการ
・ビザ、労働許可証支給
・タイ社会保険
・交通費支給(全額 / 公共交通機関利用の場合)
・昇給(年2回査定を予定)
・残業代あり
・有給休暇
・手当(売上により毎月支給)
・その他休暇(法定通り)
給与例:
基本給40,000THB + 手当(20,000THB程度を想定)=60,000THBInterpreter & Admin support (Contract 1 year) รหัส:69513
30,000 THB ~ 60,000 THBBTS (Sukhumvit Line)รายละเอียด
• Interpreter for Japanese staff. • Translation of documents.• Input invoice data to system.• Handling car schedule.• Handling the purchasing of office supplies.• Perform other related duties as required.
สวัสดิการ
Benefits ;
- Transportation allowance : 1,000 THB.
- Mobile allowance : 500 THB.
- Medical support : 9,000 THB. / year
- Accident insurance : 20,000 THB./ year
- Diligence allowance : 500 THB.
- OT 1.5
- Bonus 2.5 monthsDelivery Control Staff (JP, Semiconductor)รหัส:68987
40,000 THB ~ 45,000 THBBTS (Sukhumvit Line)รายละเอียด
• Contact Production Control at HQ in Japan• To coordinate with Sales Division for delivery product and confirmation schedule• Perform Delivery control, and shipment arrangement• Reminded the critical item delivery with the Japanese Manager and Sales Division• Reminded the excess stock report to all of the Sales team for clearing and next action for selling• Coordinating with the Sales team and colleagues in the overseas sales office and other Departments• To do other tasks as assigned
สวัสดิการ
Other Benefits (completed probation 90 days)
- Apartment Allowance (if any) 3,000-3,500THB after completed probation for room rental only
- Bonus average 3 months / payment 2 times Jun and Dec
- Provident Fund 3-7% company contribution
- Provident Fund 3-15% employee contribution
- Annual increase salary around 5%
- Group Insurance OPD 1,500/visit Max.30 and IPD follow Group Insurance policy
- Dental 3,000THB/Year excluded Social Security Fund
- Annual Leave for new comer prorate Max. 6 days and able to accumulate max.15 days
- Annual Health check-up, New Year Staff Party and company outing
- And other fringe benefits**Supervisor (JP Speaking) Corporate Planning Dept.รหัส:70733
40,000 THB ~ 50,000 THBBTS (Sukhumvit Line)รายละเอียด
-Collect data and prepare reports on financial business or competitor companies.-Monitor and oversee performance figures in both sales and management.-Oversee fixed assets as a whole.-Disseminate information and coordinate with various departments.
สวัสดิการ
- BONUS (twice per year)
- Provident Fund
- Group Insurance ( AIA )
- Annual Salary Raise
- Diligence Allowance
- OthersSales Coordinator (Import Export) *Samutprakarnรหัส:67184
35,000 THB ~ 45,000 THBSamutprakarnรายละเอียด
- Facilitate the import and export procedures, including documentation, customs clearance, and compliance with international trade regulations.- Manage the estimation of components and handle order placements via company systems- Coordinate with customs brokers- Monitor the progress of shipments, liaise with shipping carriers, and update customers on delivery status to ensure timely and smooth delivery.- Assist in managing inventory levels, forecasting demand, and coordinating stock replenishment to meet customer needs.- Prepare and maintain accurate sales records, reports, and shipping documents.- Prepare and issue sales quotations and proforma invoices based on pricing guidelines and customer requirements.- Other tasks assigned
สวัสดิการ
- Social Security
- Medical insurance
- Transportation allowance 1,500THB
- Bonus
- Salary adjustment
- Annual leave
- OT
- OthersLogistics Support SV(Logistics Planning Div)รหัส:70156
30,000 THB ~ 50,000 THBBTS (Sukhumvit Line), Ratchadapisek - Phetchaburiรายละเอียด
- Control, organize and manage warehouse operations including quality system- Communicate with key persons in overseas and domestic warehouse- Establish procedures, introduce new system, and improve business- Control and ensure accurate and complete accounting, reporting and internal control systems are functioning well and that all relevant records are properly maintained- Assess the availability of space and prepare stacking or storage plans prior to programming or contingency commodities arrivals- Closely monitor the quantity and quality of stored commodity(ies)- Carry out regular physical random checks of commodities and inventory in the warehouse- Control and manage expense to be in line with company's target and budget- Provide assistance to support Japanese Manager as Warehouse Assistant SV (in domestic and overseas)
สวัสดิการ
- Cost of Living: 1,500THB/month
- Business trip allowance: 1,000THB/day
- Provident Fund
- Social security
- Health Insurance
- Life Insurance
- Annual Health Checkup
- Financial Aid (marriage, funeral, etc.)
- New Year Party & Sport Day
- Others
- Bonus (Average 2-3 months in 2024)
- Salary adjustmentImport Export Coordinator & Admin Assistant Managerรหัส:70555
25,000 THB ~ 40,000 THBBTS (Silom Line), MRT Lineรายละเอียด
Import/export- Import/export, delivery arrangements and document preparation- Contact customers and suppliers in English- Coordinate delivery schedules- Provide updates on shipments, and resolving any trade-related issues.- Issue PR/PO- Process L/C (Coordinate with banks, clients, and suppliers)Accounting Support- Prepare documents and forward to an outsourced accounting firm- Close monthly, quarterly and year-end financial statement, bookkeeping- Prepare related accounting documents Others- Report to the Japanese management- Other tasks assigned
สวัสดิการ
- Social security
- Welfare 3000THB/M
- Group Health Insurance
- Company trip (Yearly)
- Bonus (Average 2 month)
- Salary increase (1 times per year)
- Japanese Allowance
- English Allowance
- OTLogistics and Sales Coordinator Officerรหัส:68919
27,000 THB ~ 38,000 THBMRT Lineรายละเอียด
- Take care of oversea clients and support internal salesperson / Managing Director / General Manager in term of import, export, sale related document and processes.- Ensure that there are no problem interrupting the product delivery schedule as agreed with client or take immediate actions in order to minimize the impacts caused.- Plan and manage stock accurately to ensure that there is no deadstock or product shortage in order to prevent order lost- Prepare accurate proforma invoice, sales contracts, purchase orders and quotations according to the clients’ requests- Coordinate with supplier in Japan to confirm ex-factory date and plan for shipment- Plan and check shipping schedule on both sea and air freight to confirm estimated time of departure (ETD) and estimated time of arrival (ETA) with clients- Actively keep clients updated about the order status if there is any unexpected issue such as production or shipment delay- Prepare necessary export and import documents and share with freight forwarders and courier companies- Work closely with freight forwarders and courier to complete custom clearance process and import/ export activities- Prepare stock summary report on monthly basis and send to accounting department- Manage the physical stock at company’s warehouses- Perform stock audit with an external auditing company at year end- Utilize ERP system- Reply to oversea customers ‘call/inquiries (About products, checking stock, delivery date etc.) and solve customers’ problem.- Communication with foreign customers. ( by email and phone)- Hold regular meetings (online meeting) with main distributors and end users in oversea- Task as needed
สวัสดิการ
- Social security
- Health insurance
- Provident Fund
- Transportation Allowance: 2,000THB
- Bonus: ave. 3 months
- Company trip
- Increase salary (3-5% / year)
- Training in Japan *depend on the positions
- No commission【サービスデスクマネージャー】ITソリューションカンパニー(福利厚生充実、バンコク中心地勤務)รหัส:66016
100,000 THB ~ 150,000 THBBTS (Sukhumvit Line)รายละเอียด
【会社紹介】タイやアジアに進出した日系企業様向けに、システムや通信ネットワークの構築、クラウドサービスやセキュリティソリューションなどを提供しているITソリューションカンパニー【主な仕事内容】サービスデスクマネージャー(補佐)として以下の業務をお願い致します。・スタッフ管理、育成・業務プロセス管理・組織運営管理・品質管理・リスク管理・顧客向け業務分析レポートの作成・チーム改善計画の作成、管理・顧客とのコーディネーション・リーダのサポート・新規開拓及び既存顧客に対しての企画提案営業【従業員数】約250名【同社で働く魅力】●大手日系商社グループ!●充実した福利厚生●現地採用社員が多く裁量権があり、様々なキャリアパスが用意されています!
สวัสดิการ
- ビザ・労働許可証支給(費用会社全負担)
- 社会保険
- 傷害保険(試用期間中から 事故治療費60,000THB、死亡時600,000THB)
- 民間医療保険(試用期間後 最大1,000THB年間30回まで、入院時1日2,000THB、歯科医療年間3,000THB)
- 歯科医療費(年間3,000THB)
- プロビデントファンド(試用期間後 会社:勤務年数5年未満5%、5-10年6%、10-15年7%、15年以上8% / 個人:2ー15%から選択可能)
- 賞与:年2回(平均4か月 試用期間後)
- 昇給:年1回(試用期間後)
- 残業代無
- 交通費(試用期間後 月1,200THB)
- カフェテリアプラン(試用期間後 年間5,000THB)
- 各種会社行事(旅行、懇親会など)
- 年次健康診断
- 国外からの赴任の場合は費用補助あり(赴任時の航空券の50% ※上限10,000THB / 住居が決まるまでのホテル代6泊7日分の50% ※上限1,000THB/泊)
- 有給(勤務年数1-2年6日間、2-5年7日間、5-10年8日間、10年以上10日間)
- 病欠(年30日間)
- 個人休暇(年7日間)