35 Jobs for Customer Support found
【アウトバウンド業務担当者】コールセンター(日本語のみ, 新設コールセンターの立ち上げメンバー)ID:70765
30,000 THB ~ 70,000 THBBTS (Sukhumvit Line), BangnaJob Description
会社概要:「生活回り」例えば水回りのトラブル、鍵開け、ガラス修理、害虫駆除、雨漏り修理といった生活で発生するお困り事をサポートするための窓口となるコールセンターとなります。同社で働く魅力:●言語不問!日本語のみで海外勤務可能●毎月会社の売り上げに合わせた手当の支給あり業務内容:コールセンターにおけるアウトバウンド業務をご担当いただきます。新規・既存問わず、コールリストにいるお客様へ発信し、無料点検等のアポどりを行っていただきます。アポイントを獲得後は担当部署への引き継ぎを行います。採用背景:コールセンターの新設に伴う立ち上げメンバーの募集入社時期:2024年12月を予定(調整可)
Benefit
・ビザ、労働許可証支給
・タイ社会保険
・交通費支給(全額 / 公共交通機関利用の場合)
・昇給(年2回査定を予定)
・残業代あり
・有給休暇
・手当(売上により毎月支給)
・その他休暇(法定通り)
給与例:
基本給30,000THB + 手当(40,000THB程度を想定)=70,000THB【オペレーター】コールセンター(日本語のみ, 新設コールセンターの立ち上げメンバー)ID:70764
40,000 THB ~ 60,000 THBBTS (Sukhumvit Line), BangnaJob Description
会社概要:「生活回り」例えば水回りのトラブル、鍵開け、ガラス修理、害虫駆除、雨漏り修理といった生活で発生するお困り事をサポートするための窓口となるコールセンターとなります。同社で働く魅力:●言語不問!日本語のみで海外勤務可能●毎月会社の売り上げに合わせた手当の支給あり業務内容:・生活で起こりえるトラブル全般の音声問い合わせ対応・問い合わせ、ご依頼内容のデータ作成及び報告採用背景:コールセンターの新設に伴う立ち上げメンバーの募集入社時期:2024年12月を予定(調整可)
Benefit
・ビザ、労働許可証支給
・タイ社会保険
・交通費支給(全額 / 公共交通機関利用の場合)
・昇給(年2回査定を予定)
・残業代あり
・有給休暇
・手当(売上により毎月支給)
・その他休暇(法定通り)
給与例:
基本給40,000THB + 手当(20,000THB程度を想定)=60,000THBInterpreter & Admin support (Contract 1 year) ID:69513
30,000 THB ~ 60,000 THBBTS (Sukhumvit Line)Job Description
• Interpreter for Japanese staff. • Translation of documents.• Input invoice data to system.• Handling car schedule.• Handling the purchasing of office supplies.• Perform other related duties as required.
Benefit
Benefits ;
- Transportation allowance : 1,000 THB.
- Mobile allowance : 500 THB.
- Medical support : 9,000 THB. / year
- Accident insurance : 20,000 THB./ year
- Diligence allowance : 500 THB.
- OT 1.5
- Bonus 2.5 monthsDelivery Control Staff (JP, Semiconductor)ID:68987
40,000 THB ~ 45,000 THBBTS (Sukhumvit Line)Job Description
• Contact Production Control at HQ in Japan• To coordinate with Sales Division for delivery product and confirmation schedule• Perform Delivery control, and shipment arrangement• Reminded the critical item delivery with the Japanese Manager and Sales Division• Reminded the excess stock report to all of the Sales team for clearing and next action for selling• Coordinating with the Sales team and colleagues in the overseas sales office and other Departments• To do other tasks as assigned
Benefit
Other Benefits (completed probation 90 days)
- Apartment Allowance (if any) 3,000-3,500THB after completed probation for room rental only
- Bonus average 3 months / payment 2 times Jun and Dec
- Provident Fund 3-7% company contribution
- Provident Fund 3-15% employee contribution
- Annual increase salary around 5%
- Group Insurance OPD 1,500/visit Max.30 and IPD follow Group Insurance policy
- Dental 3,000THB/Year excluded Social Security Fund
- Annual Leave for new comer prorate Max. 6 days and able to accumulate max.15 days
- Annual Health check-up, New Year Staff Party and company outing
- And other fringe benefits**Supervisor (JP Speaking) Corporate Planning Dept.ID:70733
40,000 THB ~ 50,000 THBBTS (Sukhumvit Line)Job Description
-Collect data and prepare reports on financial business or competitor companies.-Monitor and oversee performance figures in both sales and management.-Oversee fixed assets as a whole.-Disseminate information and coordinate with various departments.
Benefit
- BONUS (twice per year)
- Provident Fund
- Group Insurance ( AIA )
- Annual Salary Raise
- Diligence Allowance
- OthersSales Coordinator (Import Export) *SamutprakarnID:67184
35,000 THB ~ 45,000 THBSamutprakarnJob Description
- Facilitate the import and export procedures, including documentation, customs clearance, and compliance with international trade regulations.- Manage the estimation of components and handle order placements via company systems- Coordinate with customs brokers- Monitor the progress of shipments, liaise with shipping carriers, and update customers on delivery status to ensure timely and smooth delivery.- Assist in managing inventory levels, forecasting demand, and coordinating stock replenishment to meet customer needs.- Prepare and maintain accurate sales records, reports, and shipping documents.- Prepare and issue sales quotations and proforma invoices based on pricing guidelines and customer requirements.- Other tasks assigned
Benefit
- Social Security
- Medical insurance
- Transportation allowance 1,500THB
- Bonus
- Salary adjustment
- Annual leave
- OT
- OthersSales and Marketing, N2 [Software]ID:70726
40,000 THB ~ 70,000 THBBTS (Silom Line), MRT LineJob Description
Sales and marketing:- Expand new customer base - Follow up existing customers- Create marketing strategies and execution for the Thai market- Built strong relationships with partner companies - Other related tasks as assigned. Corporate planning:- Assists in the formulation of strategies, action plans, and target tracking of projects- Create overall organizational improvement with management- Support the forecasting and planning process for the Thai Office with Japan HQ and Singapore office
Benefit
<Allowance>
- Commuting allowance max.3,000THB
- Position allowance
- Language allowance (Japanese N2up)
- Transportation expenses (for visiting clients)
- OT
<Benefit>
- Medical insurance(max. 2000THB/month)
- Annual leave 6 days/ a year later
<Bonus>
- Bonus in March *depends on performance
- Salary adjustment 3-15% once a yearLogistics Support SV(Logistics Planning Div)ID:70156
30,000 THB ~ 50,000 THBBTS (Sukhumvit Line), Ratchadapisek - PhetchaburiJob Description
- Control, organize and manage warehouse operations including quality system- Communicate with key persons in overseas and domestic warehouse- Establish procedures, introduce new system, and improve business- Control and ensure accurate and complete accounting, reporting and internal control systems are functioning well and that all relevant records are properly maintained- Assess the availability of space and prepare stacking or storage plans prior to programming or contingency commodities arrivals- Closely monitor the quantity and quality of stored commodity(ies)- Carry out regular physical random checks of commodities and inventory in the warehouse- Control and manage expense to be in line with company's target and budget- Provide assistance to support Japanese Manager as Warehouse Assistant SV (in domestic and overseas)
Benefit
- Cost of Living: 1,500THB/month
- Business trip allowance: 1,000THB/day
- Provident Fund
- Social security
- Health Insurance
- Life Insurance
- Annual Health Checkup
- Financial Aid (marriage, funeral, etc.)
- New Year Party & Sport Day
- Others
- Bonus (Average 2-3 months in 2024)
- Salary adjustmentImport Export Coordinator & Admin Assistant ManagerID:70555
25,000 THB ~ 40,000 THBBTS (Silom Line), MRT LineJob Description
Import/export- Import/export, delivery arrangements and document preparation- Contact customers and suppliers in English- Coordinate delivery schedules- Provide updates on shipments, and resolving any trade-related issues.- Issue PR/PO- Process L/C (Coordinate with banks, clients, and suppliers)Accounting Support- Prepare documents and forward to an outsourced accounting firm- Close monthly, quarterly and year-end financial statement, bookkeeping- Prepare related accounting documents Others- Report to the Japanese management- Other tasks assigned
Benefit
- Social security
- Welfare 3000THB/M
- Group Health Insurance
- Company trip (Yearly)
- Bonus (Average 2 month)
- Salary increase (1 times per year)
- Japanese Allowance
- English Allowance
- OTLogistics and Sales Coordinator OfficerID:68919
27,000 THB ~ 38,000 THBMRT LineJob Description
- Take care of oversea clients and support internal salesperson / Managing Director / General Manager in term of import, export, sale related document and processes.- Ensure that there are no problem interrupting the product delivery schedule as agreed with client or take immediate actions in order to minimize the impacts caused.- Plan and manage stock accurately to ensure that there is no deadstock or product shortage in order to prevent order lost- Prepare accurate proforma invoice, sales contracts, purchase orders and quotations according to the clients’ requests- Coordinate with supplier in Japan to confirm ex-factory date and plan for shipment- Plan and check shipping schedule on both sea and air freight to confirm estimated time of departure (ETD) and estimated time of arrival (ETA) with clients- Actively keep clients updated about the order status if there is any unexpected issue such as production or shipment delay- Prepare necessary export and import documents and share with freight forwarders and courier companies- Work closely with freight forwarders and courier to complete custom clearance process and import/ export activities- Prepare stock summary report on monthly basis and send to accounting department- Manage the physical stock at company’s warehouses- Perform stock audit with an external auditing company at year end- Utilize ERP system- Reply to oversea customers ‘call/inquiries (About products, checking stock, delivery date etc.) and solve customers’ problem.- Communication with foreign customers. ( by email and phone)- Hold regular meetings (online meeting) with main distributors and end users in oversea- Task as needed
Benefit
- Social security
- Health insurance
- Provident Fund
- Transportation Allowance: 2,000THB
- Bonus: ave. 3 months
- Company trip
- Increase salary (3-5% / year)
- Training in Japan *depend on the positions
- No commission