7 Jobs: Job Vacancies for Customer Support Positions
Real Estate Generalist (N2)ID:74983
30,000 THB ~ 45,000 THBBTS (Sukhumvit Line)Job Description
- Provide brokerage services for buying and selling Japanese real estate to Thai clients- Coordinate with Japan HQ on property viewings, contracts, and purchase procedures- Translate and clearly explain Japanese real estate contracts to Thai clients- Support end-to-end transaction processes and ensure smooth execution- Provide after-sales support and maintain long-term client relationships- Develop and manage customer acquisition channels- Learn Japanese real estate business structure through on-the-job training (first ~3 months)
Benefit
- Social security
- Group insurance
- Bonus *Based on performance and ability.
- OT
- Annual leave 6 days
- Salary adjustment *Based on performance and ability.
- Computer and cell phone providedCustomer Service OfficerID:74851
30,000 THB ~ 35,000 THBChonburiJob Description
- Receive, review, and accurately record customer purchase orders in the company system.- Verify product details, pricing, payment terms, delivery terms, and requested delivery dates in accordance with company policies.- Coordinate with Production Planning to ensure timely production and delivery.- Communicate with customers, internal teams, and external partners regarding orders, delivery schedules, and documentation requirements.- Coordinate with Warehouse and logistics providers to prepare and ship goods according to order requirements.- Prepare and verify export documents, including Commercial Invoices, Packing Lists, and export declarations.- Liaise with customs brokers and relevant authorities to ensure compliance with export regulations and smooth shipment processes.
Benefit
- Meal allowance
- Bonus
- Medical fee
- SSO
- Dilegent
- Provident fund
- Transportation support
- Other allowanceQuality Control & CS Manager(JP speaker)ID:73423
50,000 THB ~ 56,000 THBBTS (Sukhumvit Line)Job Description
[Job Summary]- Provide guidance and consultation to the team to ensure smooth workflow.- Update manuals for stores and oversee overall sanitation management.- Check the accuracy of team documents (e.g., manuals and work-related materials).- Manage customer complaint handling.- Develop and improve team's work processes.- Edit and produce videos, such as videos about hygiene.- Responsible of any jobs that may be assigned
Benefit
<Benefit>
- Social Security
- Health Insurance : (IPD/OPD/Accident)
- Health Check-up
- Bonus (depend on company profit)Learning Partner (Training Coordinator)ID:74705
35,000 THB ~ 50,000 THBBTS (Sukhumvit Line)Job Description
- Work directly with corporate clients to coordinate training logistics- Liaise with facilitators/coaches/trainers to align schedules, agendas, and materials- Manage registration, learner communications, program timelines, and documentation- Coordinate onsite set-up, venue, materials, equipment, and participant experience- Troubleshoot real-time issues during sessions- Support proposal and program development- Provide post-session follow-up, learner evaluations, and reporting- Maintain training calendar and records
Benefit
- Annual leave 10–17 days (tenure-based)
- Public holidays: 16 days/year
- Hybrid working structure
- Group insurance
- High exposure to Thai and international clients
- Growth & capability development in every projectPlaza Lounge (Manager/Japanese speaker) ID:70243
59,500 THB ~ 76,500 THBBTS (Sukhumvit Line)Job Description
[Job Description]- Respond to inquiries about credit cards (in person/phone), including card loss, transaction issues, overseas cash advances, and insurance. *Communication with Headquarters in Japan in Japanese is required.* - Provide customer service and reception for card members (mainly Japanese) at the Plaza Lounge (in person/phone). Offer travel assistance, restaurant, spa/massage, and tour recommendations and reservations. *Primarily for travelers from Japan, but also includes English support for members from China, Taiwan, and Korea.* - Plan and negotiate member benefits. *Negotiate with partner merchants, finalize contracts, and create promotional materials (in Japanese).* - Create benefit booklets. *Select participating stores and conduct benefit negotiations.* - Contribute articles and update information on the travel website “Tabi Laba.” *Conduct merchant visits, collect information, and create Japanese-language blog posts including interviews and photography.* - Summarize and analyze lounge usage and sales data monthly, and report to the manager. - Prepare and update display materials and documents for the Plaza Lounge.
Benefit
- Social Security
- Group insurance (IPD/OPD/Dental)
- Influenza vaccination
- Provident fund (3%)
- Annual health checkup
- Salary increase (1 time / year)
- Bonus
- Perfect Attendance (2,000THB)
- Language allowance
- Travelling allowance (2,000THB)
- Telephone allowance (1,000THB)
- OT (Full payment / Working day 150%, Holiday work payment 150%, Holiday overtime 300%)
- Annual leave (8days / year)
- Public training / Inhouse training
- Company activitiesAssistant to Service AdvisorID:74663
18,000 THB ~ 25,000 THBDin Daeng/Vibhavadi/Don MuangJob Description
The Assistant to Service Advisor plays a key supporting role in ensuring smooth and efficient service operations within the automotive service center. This position is responsible for coordinating service processes, managing documentation, and supporting customer service activities to deliver a high-quality service experience.- Prepare daily reports for vehicle check-in and check-out, and manage customer service appointment schedules.- Prepare, review, and maintain service-related documentation, including quotations, job cards, receipts, deposit slips, credit notes, translated documents, and other related paperwork.- Coordinate closely with Service Advisors to ensure smooth service operations.- Record and update customer and vehicle information accurately in the DMS system.- Verify information in HQ Campaigns and parts pending systems prior to opening job orders.- Coordinate with technicians and relevant departments to ensure timely and efficient service delivery.- Arrange towing services when required.- Receive customer vehicles for service and conduct preliminary inspections.- Inspect vehicle exterior condition and functional systems during both vehicle reception and delivery.- Review service details for all vehicles, including repair work, spare parts orders, and related service activities.- Perform other duties as assigned by supervisors or management.
Benefit
- Annual health check-up
- Influenza vaccination
- Life & accident insurance
- Health insurance
- Dental allowance
- Provident fund
- Company uniform
- Marriage allowance
- Funeral assistance for employees and immediate family members
- Maternity allowanceCall Center Operator (New Graduated Welcome)ID:74464
25,200 THB ~ 25,200 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Phaya Thai, Ratchathewi, Pathum Wan, Huai Khwang, Dusit, Phra Nakhon, Pom Prap Sattru Phai, SamphanthawongJob Description
- Receive security system alerts (such as burglary, fire, or emergency button alarms)- Check on-site situations by contacting customers by phone- Handle customer inquiries- Provide information regarding contract details and system operation procedures- Offer initial support and guidance in case of incidents or system issues- Gather and report information about system malfunctions or equipment defects- Coordinate with company's security teams, technical staff, and sales representatives
Benefit
- Commuting allowance
- Perfect Allowance
- Social security fund
- Medical insurance
- Accident insurance
- Bonus
- Annual leave
- OT
