5个职位: 招聘信息 客户支持
Call Center Operator (New Graduated Welcome)ID:74464
25,200 THB ~ 25,200 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Phaya Thai, Ratchathewi, Pathum Wan, Huai Khwang, Dusit, Phra Nakhon, Pom Prap Sattru Phai, Samphanthawong工作内容
- Receive security system alerts (such as burglary, fire, or emergency button alarms)- Check on-site situations by contacting customers by phone- Handle customer inquiries- Provide information regarding contract details and system operation procedures- Offer initial support and guidance in case of incidents or system issues- Gather and report information about system malfunctions or equipment defects- Coordinate with company's security teams, technical staff, and sales representatives
福利制度
- Commuting allowance
- Perfect Allowance
- Social security fund
- Medical insurance
- Accident insurance
- Bonus
- Annual leave
- OTLocal Coordinator / Customers ServiceID:73482
28,000 THB ~ 35,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Phaya Thai, Ratchathewi, Pathum Wan, Huai Khwang, Dusit, Phra Nakhon, Pom Prap Sattru Phai, Samphanthawong工作内容
Responsibilities: Local- Coordinate domestic customer service operations and ensure smooth communication with local clients.- Manage order processing, delivery scheduling, and follow-up to ensure customer satisfaction.- Collaborate with warehouse and logistics teams to ensure timely and accurate product delivery.- Monitor inventory levels and coordinate with purchasing to maintain stock availability.- Maintain accurate records of customer interactions, transactions, and feedback.- Assist in preparing monthly sales reports and performance summaries.- Ensure compliance with company policies and relevant domestic trade regulations.Inventory & Purchasing- Monitor and control inventory levels to meet customer demand- Ensure timely procurement and stock availabilityClient Coordination- Communicate effectively with overseas clients regarding orders, shipments, and documentation- Provide excellent customer service and resolve issues promptly
福利制度
- Social Security Fund
- Transportation fee
- Full-time award
- Provident fund
- Health insurance
- BonusCustomer & Sales Support (Chinese-speaking)ID:74353
39,000 THB ~ 49,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Phaya Thai, Ratchathewi, Pathum Wan, Huai Khwang, Dusit, Phra Nakhon, Pom Prap Sattru Phai, Samphanthawong工作内容
• Handle customer inquiries from incoming call, chat and other channels• Prepare sales document e.g., quotation, order confirmation, and Tax invoice• Coordinate with sales in the office and customer to support the sales
福利制度
- Life Insurance
- Medical Insurance
- Dental Fee
- Provident funds
- BonusPlaza Lounge (Manager/Japanese speaker) ID:70243
59,500 THB ~ 76,500 THBBTS (Sukhumvit Line)工作内容
[Job Description]- Respond to inquiries about credit cards (in person/phone), including card loss, transaction issues, overseas cash advances, and insurance. *Communication with Headquarters in Japan in Japanese is required.* - Provide customer service and reception for card members (mainly Japanese) at the Plaza Lounge (in person/phone). Offer travel assistance, restaurant, spa/massage, and tour recommendations and reservations. *Primarily for travelers from Japan, but also includes English support for members from China, Taiwan, and Korea.* - Plan and negotiate member benefits. *Negotiate with partner merchants, finalize contracts, and create promotional materials (in Japanese).* - Create benefit booklets. *Select participating stores and conduct benefit negotiations.* - Contribute articles and update information on the travel website “Tabi Laba.” *Conduct merchant visits, collect information, and create Japanese-language blog posts including interviews and photography.* - Summarize and analyze lounge usage and sales data monthly, and report to the manager. - Prepare and update display materials and documents for the Plaza Lounge.
福利制度
- Social Security
- Group insurance (IPD/OPD/Dental)
- Influenza vaccination
- Provident fund (3%)
- Annual health checkup
- Salary increase (1 time / year)
- Bonus
- Perfect Attendance (2,000THB)
- Language allowance
- Travelling allowance (2,000THB)
- Telephone allowance (1,000THB)
- OT (Full payment / Working day 150%, Holiday work payment 150%, Holiday overtime 300%)
- Annual leave (8days / year)
- Public training / Inhouse training
- Company activitiesQuality Control & CS Manager(JP speaker)ID:73423
50,000 THB ~ 56,000 THBBTS (Sukhumvit Line)工作内容
[Job Summary]- Provide guidance and consultation to the team to ensure smooth workflow.- Update manuals for stores and oversee overall sanitation management.- Check the accuracy of team documents (e.g., manuals and work-related materials).- Manage customer complaint handling.- Develop and improve team's work processes.- Edit and produce videos, such as videos about hygiene.- Responsible of any jobs that may be assigned
福利制度
<Benefit>
- Social Security
- Health Insurance : (IPD/OPD/Accident)
- Health Check-up
- Bonus (depend on company profit)
