概述
薪资
20,000 THB ~ 25,000 THB
工作行业
Trading(Electronics/Semiconductors)
工作内容
- Responsible for carrying out after-sales service remotely and/or at the customer's site, including installation, maintenance, and repairs to ensure customer satisfaction.
- Inspect faulty instruments to identify issues and proceed with repairs.
- Perform installation and troubleshooting for instrument hardware and software.
- Independently determine suitable solutions for problem solving both online and at the customer's site.
- Provide technical support for specific logistical activities within defined support areas.
- Develop and implement preventative maintenance procedures and schedule repairs as part of service contracts.
- Conduct quality checks on instruments to ensure they meet standards before delivery to the customer.
- Initiate technical support requests or escalate issues when problems cannot be resolved.
- Determine parts, supplies, or tools needed to complete service requests.
- Perform other duties as assigned by the manager.
资格
任职资格
Requirements:
- High Vocational diploma or higher in Medical Engineering or a related field.
- 1-3 years' experience in technical support, as a technician, or in a related field, including medical instrument repair and service.
- Hold a valid driving license and be able to travel for work upcountry.
- Ability to travel abroad for training.
Advantages:
- Interpersonal and problem-solving skills demonstrated in technical support contexts.
- Service orientation and customer focus demonstrated through support or service roles.
- Conversational English英文
Level 4 - Conversational Level
其他语言
None
附加信息
福利制度
- Bonus
- Long service award
- Fund / Social Security provided
- Health and accident insurance
- Training provided both domestically and overseas, and other welfare benefits工作时间
8.30 ~ 17.30
假日
Sat and Sunday
职业类别
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