工作内容
[Key Responsibilities]1. Quality Management System- Manage and continuously improve ISO 9001 and IATF 16949 quality management systems.- Plan and coordinate internal, external, and customer audits.- Ensure compliance with applicable quality standards and customer requirements.- Monitor corrective actions and prevent recurrence of nonconformities.2. Manufacturing Process Quality Control- Oversee incoming, in-process, and final product inspections.- Establish quality inspection standards for press stamping and CNC machining processes.- Analyze manufacturing quality issues, including dimensional deviations, surface defects, burrs, scratches, and tolerance-related problems.- Ensure proper use of precision measuring equipment, such as Vernier calipers, micrometers, height gauges, profile projectors, and CMMs, as applicable.- Work closely with Production and Engineering teams to improve manufacturing quality.3. Customer Quality Management- Manage customer complaints and quality-related issues.- Lead root cause investigations and corrective actions using 8D reports and other problem-solving methodologies.- Monitor nonconforming products and implement preventive measures.- Communicate effectively with customers regarding quality concerns.4. Continuous Quality Improvement- Analyze scrap, rework, and Cost of Poor Quality (COPQ).- Apply quality tools, including the 7 QC Tools, FMEA, SPC, MSA, and 5 Why Analysis.- Lead continuous improvement and defect reduction initiatives.- Support Kaizen activities and cross-functional improvement projects.5. QA/QC Team Management- Lead, supervise, and develop the QA/QC team.- Establish departmental objectives and monitor quality KPIs.- Provide coaching and technical guidance to team members.- Report quality performance and improvement progress to management.