Customer Success Consultant (BTS Sala Deang)ID:74492

30,000 THB ~ 60,000 THBBTS（シーロム沿線）1日 前

概要

  • 給与

    30,000 THB ~ 60,000 THB

  • 業界

    Software

  • 仕事内容

    [Job summary]
    - Empower clients to maximize the potential of Cloud platform through engaging training sessions and creative usage recommendations
    - Provide top-notch customer support in Thai and English across various channels (onsite meeting, online meeting, email, phone, LINE, etc)
    - Drive customer satisfaction and success through proactive follow-ups and consultations
    - Contribute to the continuous improvement of our support materials and product localization
    - Train users how to use the app & recommend usage ideas (Online & On-site)
    - Follow-up & provide consulting support to ensure successful usage
    - Continuously create & update support materials
    - Translation for any announcement, language in the app etc.

求めている人材

  • 応募条件

    [Must]
    - Bachelor's degree in any filed
    - Excellent communication skills in Thai and English
    - 2-3 years of experience in customer success, sales, or support roles
    - Familiarity with SaaS or technology-related fields (a plus)

    [Advantage]
    - Having experience in the SaaS/Technology-related fields
    - Having experience of studying abroad in an English-speaking country
    - Having knowledge of Japanese language (JLPT N3)

  • 英語

    Level 3 - Business Level

  • その他言語

    None

その他

  • 福利厚生

    - Transportation expenses(After Probation)
    - Flexible Work Hours (After probation) 8 hours per day and start working not exceeding at 11:00 regardless of the determination
    - Book purchase aid：up to 1,000THB / month
    - Business seminar
    - Medical purchase aid：up to 2,000THB / month
    - Health examination：once a year
    - Annual leave10 days per year.

    <Bonus>
    - None. That depends on how much effort put in.

  • 就業時間

    9:00 ~ 18:00

  • 休日

    - Saturday
    - Sunday
    - National Holiday

  • 職種