Customer Success (Consultant)ID:70817

70,000 THB ~ 120,000 THBBTS (Sukhumvit Line), MRT Line29 days ago

Overview

  • Salary

    70,000 THB ~ 120,000 THB

  • Industry

    Software

  • Job Description

    [Service]
    Cloud Solution for Carbon Emission Visualization

    [Responsibilities]
    As a Consultant (Customer Support + Consulting), you will be responsible for the followings:

    ・Responsible for client relationships as well as the other regions.
    ・Onboard to and navigate clients through carbon accounting, using Asuene platform, and support clients on sustainability reporting, based on the scope of services defined by the company.
    ・Build an internal guideline & framework of consultation process in Thailand. (onboarding, actions items, ppt materials, etc.)
    ・Plan and engage in webinars, seminars, exhibitions, and other events for the company’s business expansion; webinar speaker role would also be your assignment occasionally.
    ・Contribute to SaaS product improvement such as data clean up, UI update recommendations, and emission factors database update.
    ・Be self-driven and cross-functionally collaborate with colleagues in different office locations, sometimes beyond your job scope.

Qualifications

  • Requirement

    【Must】
    - Bachelor's degree
    - Good command of English (Business Level)
    ‐ Experience in calculation operations
    - Working Experience (3+ years):
    1. Working at consulting firm,Certification firm etc.
    2. Business planning or sales planning experience at corporate companies
    3. Experience in the area of sustainability

    【Advantage】
    - Proven background in ESG/GHG (Environmental, Social, and Governance / Greenhouse Gas) compliance including TGO and global guideline.
    - Proficiency in sustainability reporting, carbon footprint programs, and greenhouse gas initiatives.
    - Experience in business consulting in fields such as ESG and carbon neutrality (preferably from Big 4 or ESG consulting firms).
    - Experience in Team Lead

  • English Level

    Level 3 - Business Level

  • Other Language

    English

Additional Information